Privacy & Policies

Information We Collect

We collect only the minimum information necessary to provide our educational services:

• Account information (name, email, role) for educators and administrators
• Learning progress data to personalize educational content
• Usage analytics to improve our platform (anonymized)
• Technical information for security and performance optimization

Student Data Protection

We maintain the highest standards for student privacy:

• No personal student data is ever sold or shared with third parties
• All student records are encrypted and stored securely
• Parents and students have full control over their data
• Data retention policies comply with educational regulations

How We Use Information

Information is used solely to provide and improve our educational services, ensure platform security, and comply with legal obligations. We never use student data for advertising or commercial purposes unrelated to education.

Acceptable Use

Our platform is designed for educational purposes. Users agree to:

• Use the service only for legitimate educational activities
• Respect intellectual property rights of all content
• Maintain appropriate conduct in all interactions
• Protect account credentials and report security concerns

Content and Intellectual Property

All educational content, software, and materials provided through TOPIQ are protected by intellectual property laws. Users receive a limited license to use these materials for educational purposes only.

Service Availability

We strive to maintain 99.9% uptime but cannot guarantee uninterrupted service. We provide advance notice of planned maintenance and work quickly to resolve any technical issues.

Our Commitment

TOPIQ is committed to ensuring digital accessibility for all users, including those with disabilities. We continuously work to improve the user experience for everyone.

Standards Compliance

Our platform conforms to:

• Web Content Accessibility Guidelines (WCAG) 2.1 Level AA
• Section 508 of the Rehabilitation Act
• Americans with Disabilities Act (ADA) requirements
• International accessibility standards

Accessibility Features

• Screen reader compatibility
• Keyboard navigation support
• High contrast and customizable display options
• Alternative text for all images and media
• Captions and transcripts for video content

Your Rights

Under GDPR and other privacy laws, you have the right to:

• Access your personal data
• Correct inaccurate information
• Delete your data (right to be forgotten)
• Port your data to another service
• Object to processing of your data
• Restrict processing in certain circumstances

Data Processing Legal Basis

We process personal data based on legitimate educational interests, contractual necessity, legal compliance, and explicit consent where required. Student data is processed solely for educational purposes with appropriate safeguards.

International Transfers

When data is transferred internationally, we ensure adequate protection through approved mechanisms such as Standard Contractual Clauses and adequacy decisions.

How We Use Cookies

We use cookies and similar technologies to enhance your experience:

• Essential cookies: Required for basic platform functionality
• Performance cookies: Help us understand how users interact with our platform
• Functional cookies: Remember your preferences and settings
• Analytics cookies: Provide insights to improve our services

Managing Cookies

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect platform functionality. We provide clear options to manage your cookie preferences.